We aim to provide the best experience to our customers. Please read our return and refund policy carefully.
1. Return Policy
- Returns are accepted within 7 days of delivery.
- Product must be unused and in original condition.
- If the product is damaged, proof (image) is required.
2. Exchange Policy
- Exchange is available within 7 days of delivery.
- Allowed only for size issues or damaged products.
- No exchange if the tag is removed/damaged or product is washed.
- Proof (image) is required for damaged items.
- Exchange subject to stock availability.
3. Refund Policy
- Refund will be processed within 5 working days after approval.
- Refund will be issued to the original payment method.
4. Delivery & Charges
- If the customer is unavailable at the time of delivery, re-delivery charges may apply.
5. Required Information
To process return/exchange/refund, customers must provide:
- Name
- Email address
- Phone number
- Order address